“ 280a E Main St, Westfield, MA 01085 They were literally SOOO sweet and kind! I NEVER write reviews good or bad but I just wanted to show my appreciation to this SBUX staff. The gentleman who made my drink wrong (passion tango lemonade - PTL) made the moment right, it looked like he was a little new and he made it with Coconut milk. I think confusing the Summer Skies drink, or pink drink with passion lemonade - they are all pink after all. Not sure but a speculation, either way he was super sincere and sweet! I just told them; I had a nut allergy and couldn't have my drink with Coconut or Almond milk and that it was supposed to be with lemonade. They remade my drink, and they were so sweet about it, cleaned a pitcher (which was not needed but greatly appreciated) just to avoid any allergic reactions and honestly were just so sweet about it all. 11/10 service from the dude with the beanie Alex, lady in the colored hair and the third barista in the white shirt! Two of them didn't have name tags but Thank You for your kindness it goes a long way! - June 30th, 2024 ”

“ Every single time I come here the service is exceptional. Today I was having a particularly rough day and I said that to the cashier behind the counter, because although I wasn't being mean in any way, I felt like my energy was easy to pick up on and felt bad about that. In response this person was very kind and understanding. In addition, I had no idea what I wanted really and they were helpful and asked all the right questions. I loved the latte I ordered. It was delicious. To top it all off and in a shocking event, not only were the workers nice, they were incredibly empathetic and ended up writing a note on my cup. This really made my day and they truly did add a little joy to it, just like the cup says! Thank you very much to whoever you are! ”

“ Newly renovated location. Welcoming with friendly staff. Menu remains the same with the exception of Oleata coffee with Partanna Olive oil. I won't be trying that for sure. ”

“ This place is the quickest, most polite, and most consistent "fast food" place in town if you want to call it that. They command their drive thru like Bill Belichick is coaching them, as it goes faster than any McDonalds I've been to. Every employee is extremely nice even in rush hour times. Everything is clean and merchandise is neatly organized throughout the building. Truly a great experience every time I'm there. ”

“ Drive up and get your perfect coffee every time. Leave a tip for your smiling barista. Can't wait until I can go inside again! ”

“ Well staffed. Everyone here works hard and is efficient. Temperature was just right. Glad for the wifi. Reasonably clean. ”

“ Easily one of the best locations in the area. Even when busy, the wait is minimal. Staff are fast, friendly and efficient. Can't beat that. There is a private parking lot, so that a plus. Located on the main drag in Westfield, so it's easy to find and access as well. ”

“ It's a Starbucks so the coffee and baked goods are the same as anywhere else. The staff is friendly and hustles here, which earns this location an extra star. ”